Our Services

Our services are designed to remove the burden of utility administration, whilst allowing you to create a valuable income stream for your business. We offer three levels of service; Switch, Connect, Assist and Void. You can select any combination of services to create the most compelling proposal best suited to your clients and your local market.

And the best part is they are FREE to use!

FREE

Switch

DESIGNED FOR MOVE-INS
We handle all utility management in preparation for new occupants moving into a property.

CHANGE OF OCCUPIER NOTIFICATIONS
We ensure energy, water and council tax bills are correctly calculated and allocated by taking care of all change of occupant notifications to the local council, water company and energy providers.

HELPING MOVERS REDUCE THEIR ENERGY BILLS

We’ll search the wider UK energy market to offer movers impartial assistance to find and switch to the best value electricity and gas tariffs.

ONGOING HELP AND SUPPORT

We offer ongoing help and support with any billing or connectivity issues and occupants can contact us at any time. This includes automatic savings alerts when the occupant’s current energy tariff is due to end. 

 

FREE

Connect

OFFER MEDIA AND TELECOMS SERVICES

We search the latest offers from the UK’s leading providers of broadband, telephone and TV services.


TAKE ADVANTAGE OF OUR SPECIAL OFFERS

Movers can access our special deals from providers including Sky and Virgin Media which are not available directly from the supplier.


GET CONNECTED

We help movers establish what services and broadband speeds are available at their new address and get everything set up so it’s live for when they move in.

 

FREE

Assist

HELP MOVERS SETTLE INTO THEIR NEW HOME

We offer a concierge service to answer your movers’ queries about their new home and the local area, including bin collection schedules, nearest gyms, hairdressers or other services.

IMPARTIAL ASSISTANCE WITH DEBT MANAGEMENT

We can put your movers in touch with a specialist debt advice provider that offers confidential support to help get their finances back on track.

 
 

FREE

Void

SAVE TIME ADMINISTERING VOID PROPERTIES

We take care of all end-of-tenancy utility management including change of tenancy notifications and submission of meter readings to avoid estimated or inaccurate final bills.


HELP WITH SMALL ENERGY BILLS

We’ll switch vacant properties to our preferred energy supplier which allows us to offer a credit on small energy bills for your landlords whilst you focus on finding them the perfect tenant.

 
NEW TENANTS CAN SWITCH WITHOUT PENALTY

When the next tenants are ready to move in, they will still be able to switch to any provider of their choice without penalty.

For You

A FREE SERVICE SAVING YOU TIME & MONEY

We can take care of all your change of occupier needs for FREE. You enjoy financial savings due to a reduction in the admin burden associated with utilities management.

INCREASE YOUR REVENUE

Introducer fees are available when we help your movers successfully switch to an energy or media/telecoms service.

LEGAL OBLIGATIONS FULFILLED

We take care of the legal obligation for occupiers (and landlords for rental properties) to notify utility providers of changes in occupation and ensure the movers are also made fully aware of their responsibilities.  

PROMOTE CHOICE

With our service your movers are never restricted to just one energy or telecoms provider. We offer unbiased support to all customers when it comes to domestic and commercial utility products.

WE’RE HERE TO HELP

We offer ongoing support to both your movers and agency staff, so you can spend more time focusing on what you do best - letting properties!

For Your Movers

A PERSONALISED SERVICE

When helping your movers find their ideal service we always take the same approach; listen to their needs, provide them with the facts and allow them to make a final decision.

FREEDOM OF CHOICE

As we are never restricted to only one supplier of energy or telecom services, you can demonstrate true duty of care to your clients. We offer unbiased assistance so your movers fully understand their options.

MAKING MOVERS AWARE OF THEIR LEGAL OBLIGATIONS 

We ensure movers understand their legal obligation to notify the local council and utility providers of changes in occupancy and support movers in submitting their notifications.

ONGOING SUPPORT

We provide a personal point of contact for your movers, regardless of whether they take up our services or not. We offer ongoing advice to promote savings each and every year without any obligation to buy.

Working With The UK’s Leading Suppliers

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Need more information?

01623 880 095 option 1

Monday to Thursday 9:00am-6:00pm, Friday 9:00am-5:00pm

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The Utilities Hub is a trading style of Innovative Energy Solutions Ltd. Registered Office, 8 Axon, Commerce Road, Lynch Wood, Peterborough, PE2 6LR. Registration Number: 07491786. Innovative Energy Solutions Ltd is an introducer appointed representative of Let Insurance Services Ltd (t/a The Lettings Hub), an independent intermediary authorised and regulated by the Financial Conduct Authority.

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